young adult man sitting outside comforting his male partner - north star therapy

FEES & POLICIES


REFERRAL PROCEDURE

Reach out, self-referrals are welcome!  We do not require a formal referral from a physician. Referrals are also welcome from other health care professionals such as family physicians, psychiatrists, social workers, nurses, and naturopaths.

EXTENDED HEALTH BENEFITS

Most health plans provide coverage for mental health services provided by Registered Social Workers. Please contact your benefit plan to confirm if you are covered. After providing service, we will provide you with a receipt with all the information your benefits provider will need and you submit it to them to receive reimbursement.

TAX CREDIT FOR MEDICAL EXPENSES

All of your out-of-pocket expenses for services can be claimed as a Medical Expense on your income tax. Speak to CRA or your accountant for more details.

FEES

Our fees range from $170-200 per 50 min session. Longer sessions are pro-rated by the half-hour. Social Work services are exempt from HST. 

PAYMENT

Fees are due at each session. Payment is accepted through e-transfers.  An invoice will be sent after the session and a receipt is issued when payment is received. Please retain these receipts for your insurance or income tax claims.

CANCELLATION POLICY

If you cannot make an appointment, please let us know 48 hours prior to your scheduled appointment. This allows us time to offer this appointment slot to people on the waiting list with enough advanced notice. The full fee will be charged for late cancellations or missed appointments.

CONFIDENTIALITY POLICY

All aspects of client involvement will be held in utmost confidence in accordance with the ethical guidelines and standards of practice set out by the Ontario College of Social Workers and Social Service Workers. Personally identifiable information regarding clients is not discussed or disclosed, directly or indirectly, without the prior written consent of the client. All limits to confidentiality will be reviewed with you during your first session.

PRIVACY POLICY 

All documentation (electronic and hard copy) is safely stored and protected in adherence with Ontario’s Personal Health Information Protection Act (PHIPA).